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January 2025 Updates To Policies, Pricing, Processes

Writer's picture: Victoria Elena NVictoria Elena N

Updated: Dec 6, 2024



Thank you for a wonderful 2024! We are so proud of our milestones including adding 1-1 dog training to our service lineup, receiving over 300 Five star reviews on google, renovating our back yard space with new concrete, & providing loving care to hundreds of your fur babies. We look forward to all the exciting things that 2025 will bring.


As we step into the new year, we want to take a moment to express our deepest gratitude for your continued trust and support. Running a small, woman-owned business is both a privilege and a responsibility we cherish, and it’s only possible because of amazing clients like you. ❤️


To continue providing the exceptional care your pups deserve, we’ll be updating a few policies and making a small annual price adjustment. These changes help us cover increased costs like rent, general inflation, and most importantly, the comprehensive benefits we provide to our incredible team. From health insurance to paid time off, and more, these benefits are essential to ensuring our staff stays happy, healthy, and empowered to care for your beloved pets.


Every purchase you make directly supports our local team, their families, and their dreams. Because of you, we can continue building a workplace where our employees thrive—and that joy and dedication shine through in the care we provide to your pups. 🐕


Thank you for being part of our community and for helping us grow into an even better version of ourselves in 2025. We look forward to another wonderful year together!


Are you following us on Instagram? You should be! We post content daily with additional videos, photos, and updates so we hope to see you there.


EXCITING NEWS ALERT!


We are beyond thrilled to share an exciting transformation coming your way in 2025! 🎈 Our beloved front Barkery space is evolving into something truly magical: an Italian Greyhound Doggie Café Experience! 🐕☕


As loyal clients, you’re among the very first to hear this exclusive news. This special announcement won’t be shared with the public until we’re closer to our grand opening in May 2025—consider this your VIP sneak peek into the future of our space!


Get ready for a tail-wagging adventure! Over the next 6 months, adorable baby italian greyhound pups will be joining our pack, and we can’t wait to introduce them to you. 🐶✨


Here’s the exclusive treat: As one of our cherished clients, you’ll receive a VIP booking link via text for our soft launch celebration. And to make it extra special, we’re gifting you 4 FREE experience tickets to enjoy with your family and friends! 🎟️💌


This is your chance to be part of something truly pawesome. Keep an eye on your texts—you won’t want to miss this! ❤️


🐕 The countdown to cuteness starts now. Stay tuned! 🎉




And now, for the more boring logistical updates!


POLICY UPDATES 2025


  • PHONE NUMBERS: We are consolidating all communications to one phone line and the 773-663-1562 number will no longer be active to respond to calls or texts as of Dec 20, 2024. Please delete that number. Please save and use 773-661-9336 only.


  • WEEKEND PICKUP/DROPOFFS: We are available for dropoff from 10am-7pm on weekends.


  • PICKUP/DROPOFFS: As we will be opening the doggie cafe with our new Sit Social Iggys, there will be hours where the front space is utilized for clients enjoying the experience of playtime with our Italian Greyhound Pack. If an Iggy Experience is in progress in the cafe portion (previously the lobby/barkery) our staff will need to meet you at the front gate for pickup/dropoff to ensure safe entry/exit. We appreciate your patience and depending on how this goes we may opt to modify pickup/dropoff times in the future.



IMPORTANT POLICY REMINDERS


Please keep yourself up to date on our policies and refresh yourself by visiting our policy page at www.sitsocial.com/policies.



  • DAYCARE PACKAGE CHANGE REQUESTS & COMMUNICATIONS: A friendly reminder that requests for daycare package changes must be put in writing 7+ days before your next billing cycle to avoid charges and so we do not have to process refunds. Please email us at humans@sitsocial.com. Please do not verbally ask staff to change packages in passing as this information may get lost in the bustle of the work day - please email us so we have record in writing and can follow up to ensure you are not charged/your package is changed. Thank you!


  • ADD ON SERVICES: Don't forget we offer a variety of wonderful add ons for your pup to enjoy during their daycare and boarding with us such as walks to ease anxiety, treats to spoil them, and more - these can be selected at the time of booking from the drop down menus to enhance their time with us.



2025 PRICING CHANGES & NEW PACKAGE OPTIONS


You will see the following changes reflected on your transactions starting in January 2025. We've also added some new package count options to make things more flexible for our clients.


DAYCARE PACKAGES


  • Weekends A La Carte $65

  • Monthly 2 pack $120

  • Monthly 4 pack $250

  • Monthly 6 pack  $360

  • Monthly 8 pack $425

  • Monthly 10 pack $525

  • Monthly 12 pack $575

  • Monthly 16 pack $725

  • Unlimited 1 Dog $825


1-1 GROOMING & 1-1 DOG TRAINING


  • $85/hr or per session


ADD ON SERVICES & TREATS


We are discontinuing most retail items and a few add on services. We are continuing to offer our bestsellers which will be priced as folllows:


  • Chicken party wing $3

  • Chicken neck $4

  • Beefy tendon $4

  • Pig Ear $5

  • Medication Administration $7

  • PB Kong $7

  • Cocktails $7

  • Mini Pupcake $8

  • Large Pupcake $10

  • Adventure Walk $17

  • 1-1 Playtime $17

  • Massage & Brush $17

  • Birthday Party Pack Cake Slice, Candle, & Party Hat $18


Thank you for continuing to support our small local business. We appreciate your trust and hope that if you know of a friend or family member who could use our services or products that you'll recommend us.


Sincerely,


Victoria Elena Nones

Founder/CEO


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